Conga Contracts incident

Performance Degradation on Salesforce Core Services

Conga Contracts is currently experiencing a minor incident affecting Turbo Search Service - NA and Turbo Search Service - EU and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 10:03 PM UTC
Resolved
Ongoing
Duration
● 1h 1m
Detected by Pingoru
May 21, 2026, 10:03 PM UTC

Affected components

Turbo Search Service - NATurbo Search Service - EUTurbo Pricing Service - NATurbo Pricing Service - EUTurbo Config Service - NATurbo Config Service - EU

Update timeline

  1. investigating May 21, 2026, 10:03 PM UTC

    Salesforce Core services are currently experiencing performance degradation, which is intermittently impacting Turbo SFDC authentication. This includes things like: Authentication and login services API endpoints Database/platform infrastructure CRM application backend services Metadata and workflow services We are closely monitoring the Salesforce outage and will provide updates as we learn more.