Conga Contracts incident
Issue Identified with Conga Composer - Fix Implementation Underway
Conga Contracts experienced a minor incident on October 13, 2026 affecting Conga Composer - NA, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 13, 2026, 02:28 PM UTC
We've identified an issue impacting Conga Composer. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience intermittent errors or slow performance for merges while the fix is being deployed.
- identified Oct 13, 2026, 03:24 PM UTC
Our monitoring is showing some performance improvements as we continue to deploy a fix. Customers may continue to experience intermittent errors or slow performance for document merges during this time.
- resolved Oct 13, 2026, 03:48 PM UTC
The issue impacting Conga Composer in the NA region has been fully resolved and all affected systems have returned to normal operation.