Conga Contracts incident
Investigating Issue Impacting Sign Professional
Conga Contracts experienced a minor incident on September 17, 2026 affecting Conga Sign Professional - NA, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 07:53 PM UTC
We are currently investigating reports of degraded performance affecting Sign Professional within the NA region. Customers may experience intermittent errors or slow performance. We will provide further updates as they are available.
- identified Sep 17, 2026, 08:58 PM UTC
We've identified the root cause. Our engineering teams are actively working on implementing a solution to resolve the issue. Customers may continue to experience slow performance while a fix is being deployed.
- identified Sep 17, 2026, 09:30 PM UTC
The issue has been successfully remediated, and functionality has returned to normal. We appreciate your patience while we worked to resolve this matter.
- resolved Sep 17, 2026, 09:31 PM UTC
The issue impacting {Affected Service/Product} in the {Region(s)} region(s) has been fully resolved and all affected systems have returned to normal operation.