Conga Contracts incident
Conga Contracts – North America Performance Degradation
Conga Contracts experienced a notice incident on July 21, 2026 affecting Conga Contracts - NA, lasting 13h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2026, 05:38 PM UTC
We are currently investigating ongoing performance degradation impacting Conga Contracts in the North America (NA) region. Our Engineering team is actively working to identify the root cause and implement mitigations to restore normal service levels as quickly as possible. During this time, customers may experience slower-than-normal response times and intermittent delays when using Conga Contracts. We will continue to provide updates as more information becomes available. For real-time updates, please monitor our status page: status.conga.com
- resolved Jul 22, 2026, 07:14 AM UTC
The issue impacting Conga Contracts in the NA region has been fully resolved and system has been operating normally for the past 9 hours.