Conga Contracts incident

Investigating issue impacting Conga Contracts - NA region

Major Resolved View vendor source →

Conga Contracts experienced a major incident on April 2, 2026 affecting Conga Contracts - NA, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 03:30 PM UTC
Resolved
Apr 02, 2026, 05:19 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 02, 2026, 03:30 PM UTC

Affected components

Conga Contracts - NA

Update timeline

  1. investigating Apr 02, 2026, 04:21 PM UTC

    We are aware of an issue impacting Conga Contracts affecting Conga Contracts within the NA region. Customers may experience intermittent errors or an inability to access the application. We will provide further updates as they are available.

  2. monitoring Apr 02, 2026, 04:57 PM UTC

    A fix has been implemented. Our systems are recovering, and we are now closely monitoring performance and stability to ensure the issue is fully resolved.

  3. resolved Apr 02, 2026, 05:19 PM UTC

    The issue impacting Conga Contracts in the NA region has been fully resolved and all affected systems have returned to normal operation. Customers who are still experiencing issues may need to log out of their SSO account and log back in.