Conga Contracts incident

Investigating Issue Impacting Conga Sign Professional

Conga Contracts experienced a major incident on May 14, 2026 affecting Conga Sign Professional - NA, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started: May 14, 2026, 08:15 PM UTC
Resolved: May 14, 2026, 09:20 PM UTC
Duration: 1h 5m
Detected by Pingoru: May 14, 2026, 08:15 PM UTC

Affected components

Conga Sign Professional - NA

Update timeline

investigating May 14, 2026, 08:15 PM UTC

We are currently investigating reports of service impact affecting Conga Sign Professional within the NA region. Customers may experience inability to resend transactions and the View Audit button not re-directing properly. We will provide further updates as they are available.
resolved May 14, 2026, 09:20 PM UTC

After investigation, this is not a service-wide incident. The issues with resending transactions and the View Audit button have been confirmed as an intermittent product defect and are being addressed by Engineering as a high priority item. Affected customers should contact Conga Support for updates.