Conga Contracts incident

Investigating Issue Impacting Conga Platform - Preview environments (NA, EU and AP)

Major Resolved View vendor source →
Started
Mar 05, 2026, 06:35 AM UTC
Resolved
Mar 05, 2026, 07:06 AM UTC
Duration
31m
Detected by Pingoru
Mar 05, 2026, 06:35 AM UTC

Affected components

Conga Composer - NAConga Composer - EUConga Composer - APCPQ Catalog Service - NACPQ Catalog Service - EUCPQ Catalog Service - APConga CLM - NAConga CLM - EUConga CLM - APLogin & Authentication - NALogin & Authentication - EULogin & Authentication - APAC (AP)CPQ Config Service - NACPQ Config Service - EUCPQ Config Service - APConga CLM for Salesforce - EUConga Batch - APCPQ Pricing Service - NACPQ Pricing Service - EUCPQ Pricing Service - APConga Contracts for Salesforce - APConga Trigger - APConga Batch - NAConga Batch - EUCPQ Administration Service - NACPQ Administration Service - EUCPQ Administration Service - APX-Author for Contracts - EUX-Author for Contracts - APConga Trigger - NAConga Trigger - EUCPQ Assets Service - NACPQ Assets Service - EUCPQ Assets Service - APMerge Service - NAMerge Service - EUMerge Service - APComposer API - APCPQ Renewals Service - NACPQ Renewals Service - EUCPQ Quote Service - APX-Author for Contracts - NADiscovery AI - EUDiscovery AI - APConga Sign - APComposer API - NAComposer API - EUCPQ Quote Service - NACPQ Quote Service - EUCPQ Order Service - APDiscovery AI - NAHigh Volume Merge - APCPQ Order Service - NACPQ Order Service - EUConga Sign - NAConga Sign - EUHigh Volume Merge - NAHigh Volume Merge - EU

Update timeline

  1. investigating Mar 05, 2026, 06:35 AM UTC

    We are currently investigating issues with failure affecting Platform for all the preview environments. We will provide further updates as they are available.

  2. investigating Mar 05, 2026, 06:56 AM UTC

    The issue impacting the Platform in the NA Preview environment has been fully resolved, and all affected systems have returned to normal operation. The team is currently working on restoring the EU and AP preview environments.

  3. resolved Mar 05, 2026, 07:06 AM UTC

    The issue impacting the Platform in the NA, EU and AP Preview environments has been fully resolved, and all affected systems have returned to normal operation.

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