Conga Contracts incident
Informational Notice – Salesforce Service Disruption
Conga Contracts experienced a minor incident on September 16, 2026 affecting Conga Composer - NA and Conga Composer - EU and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 16, 2026, 11:08 AM UTC
Salesforce is currently experiencing a service disruption affecting a subset of Salesforce instances. As a result, a subset of our customers whose environments depend on the impacted Salesforce instances may experience intermittent login issues or difficulty accessing the application. Customers associated with unaffected Salesforce instances are not expected to be impacted by this incident. This issue is external to our platform and is being managed by Salesforce. Our team is monitoring the situation and assessing any impact to our services. For the latest updates, please refer to the Salesforce Trust Status page, https://status.salesforce.com/incidents/20004433 We will provide additional updates if there is any material impact to our services.
- resolved Sep 17, 2026, 12:44 PM UTC
Salesforce has resolved the service disruption affecting a subset of its instances. The related intermittent login and application access issues for impacted customers have been resolved. Our services are operating normally, and no further impact is currently observed.