Brandfolder Outage History

We are currently investigating this issue. Services related to Support ticket creation may also expericence issues. Our team is actively working on a resolution and will share updates until the issue reaches monitoring status.

We're currently investigating reports of login and access failures affecting all users, with the app displaying the error "We're having trouble reaching Smartsheet right now." Our team is actively working on a resolution and will share frequent updates until the issue reaches monitoring status.

We are currently investigating reports of login failing for all users, showing an error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.

We are investigating an outage impacting login, sheet access, Control Center, and Dynamic View. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We're investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We're still investigating an issue where some sheets in the US Smartsheet instance are failing to load. This issue is also impacting Reports and Dashboards, as well as Premium Apps including Dynamic View, WorkApps, and Resource Management. Our team remains fully engaged in addressing the situation. We will continue to provide frequent updates until we reach a monitoring status.

We are continuing to investigate this issue.

We are investigating delays or failures impacting Cell Links and Cross Sheet References. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are still investigating this issue. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are investigating issues with Sheets, Reports, and Workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We're continuing to look into this and are working toward a mitigation that we expect to have in place soon.

We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.

We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are investigating the Smartsheet add-ons for Google which is currently not available. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are currently investigating reports of sheets failing to open and displaying the error "We're having trouble reaching Smartsheet right now." Our team is actively working to resolve the issue and will provide frequent updates until we reach a monitoring status.

We are investigating reports of the Workspace panel not opening or closing unexpectedly. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are currently experiencing intermittent loading issues with the Resource Management module within Smartsheet. Please note that the standalone site at rm.smartsheet.com is working normally and can be used as a workaround while we resolve the integration issues.

We are currently investigating an issue affecting Smartsheet Forms where a subset of users are experiencing failures when submitting forms.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.

We are investigating blank results showing on User & Group Management pages in Admin Center. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We've investigating an issue with Form Submissions propagating to the sheet. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are investigating the home page error message "Something went wrong". Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

We are investigating Advanced Reports not being able to create new ones and also failing to refresh. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.