Brandfolder incident

Intermittent Cell Link and Cross Sheet Reference delays/failures

Minor Resolved View vendor source →

Brandfolder experienced a minor incident on August 25, 2026, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 08:45 PM UTC
Resolved
Aug 26, 2026, 12:23 AM UTC
Duration
3h 37m
Detected by Pingoru
Aug 25, 2026, 08:45 PM UTC

Update timeline

  1. investigating Aug 25, 2026, 08:45 PM UTC

    We are investigating delays or failures impacting Cell Links and Cross Sheet References. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. investigating Aug 25, 2026, 09:25 PM UTC

    We are still investigating this issue. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  3. identified Aug 25, 2026, 10:09 PM UTC

    This issue has been identified and a fix is being implemented.

  4. monitoring Aug 25, 2026, 10:23 PM UTC

    A fix has been implemented and we are monitoring the service for ensured stability.

  5. resolved Aug 26, 2026, 12:23 AM UTC

    This incident has been resolved.