Brandfolder experienced a major incident on February 27, 2026, lasting 24d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 27, 2026, 09:55 PM UTC
We have proactively paused the release of our February reports to ensure the highest level of data accuracy. Our team is currently resolving a synchronization issue, and we expect the corrected reports to be available shortly. We apologize for the inconvenience and appreciate your patience while we ensure your data is 100% correct.
- identified Mar 03, 2026, 03:55 PM UTC
We are continuing to work on a fix for this issue.
- identified Mar 09, 2026, 04:38 PM UTC
We are continuing to work on restoring full service.
- identified Mar 12, 2026, 09:08 PM UTC
A fix is being implemented. An update will be shared once completed.
- identified Mar 16, 2026, 07:05 PM UTC
We are finalizing the fix for this issue and will have an update shortly.
- monitoring Mar 24, 2026, 03:02 PM UTC
We have implemented the fix fully and we are monitoring for stability.
- resolved Mar 24, 2026, 05:57 PM UTC
This incident has been resolved.