Brandfolder incident

Brandfolder Monthly Reports Delayed

Major Resolved View vendor source →
Started
Feb 27, 2026, 09:55 PM UTC
Resolved
Mar 24, 2026, 05:57 PM UTC
Duration
24d 20h
Detected by Pingoru
Feb 27, 2026, 09:55 PM UTC

Update timeline

  1. identified Feb 27, 2026, 09:55 PM UTC

    We have proactively paused the release of our February reports to ensure the highest level of data accuracy. Our team is currently resolving a synchronization issue, and we expect the corrected reports to be available shortly. We apologize for the inconvenience and appreciate your patience while we ensure your data is 100% correct.

  2. identified Mar 03, 2026, 03:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Mar 09, 2026, 04:38 PM UTC

    We are continuing to work on restoring full service.

  4. identified Mar 12, 2026, 09:08 PM UTC

    A fix is being implemented. An update will be shared once completed.

  5. identified Mar 16, 2026, 07:05 PM UTC

    We are finalizing the fix for this issue and will have an update shortly.

  6. monitoring Mar 24, 2026, 03:02 PM UTC

    We have implemented the fix fully and we are monitoring for stability.

  7. resolved Mar 24, 2026, 05:57 PM UTC

    This incident has been resolved.

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