Brandfolder incident

Proof Performance and Watermarks

Minor Resolved View vendor source →

Brandfolder experienced a minor incident on March 31, 2026, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 06:53 PM UTC
Resolved
Mar 31, 2026, 10:01 PM UTC
Duration
3h 7m
Detected by Pingoru
Mar 31, 2026, 06:53 PM UTC

Update timeline

  1. investigating Mar 31, 2026, 06:53 PM UTC

    We are currently investigating an issue causing 'EVALUATION MODE' watermarks and slow loading on proofs. We will provide an update in 30 minutes.

  2. identified Mar 31, 2026, 07:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 31, 2026, 08:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 10:01 PM UTC

    This incident has been resolved.