Brandfolder incident

Smartsheet's Resource Management Integration Loading Issues

Minor Resolved View vendor source →

Brandfolder experienced a minor incident on April 17, 2026, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 07:23 PM UTC
Resolved
Apr 18, 2026, 12:07 AM UTC
Duration
4h 43m
Detected by Pingoru
Apr 17, 2026, 07:23 PM UTC

Update timeline

  1. investigating Apr 17, 2026, 07:23 PM UTC

    We are currently experiencing intermittent loading issues with the Resource Management module within Smartsheet. Please note that the standalone site at rm.smartsheet.com is working normally and can be used as a workaround while we resolve the integration issues.

  2. monitoring Apr 17, 2026, 07:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 18, 2026, 12:07 AM UTC

    This incident has been resolved.