Brandfolder incident

Smartsheet add-ons for Google is not working

Major Resolved View vendor source →

Brandfolder experienced a major incident on June 10, 2026 affecting Third Party Integrations, lasting 12h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 10:21 PM UTC
Resolved
Jun 11, 2026, 11:02 AM UTC
Duration
12h 41m
Detected by Pingoru
Jun 10, 2026, 10:21 PM UTC

Affected components

Third Party Integrations

Update timeline

  1. investigating Jun 10, 2026, 10:21 PM UTC

    We are investigating the Smartsheet add-ons for Google which is currently not available. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. identified Jun 11, 2026, 12:51 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2026, 03:30 AM UTC

    The Smartsheet and Brandfolder add-ons for Google Docs, Sheets, and Slides were unavailable due to a Google platform change that required all affected add-ons to be redeployed. Our team has applied the necessary fixes and we are currently monitoring to confirm full stability.

  4. resolved Jun 11, 2026, 11:02 AM UTC

    This incident has been resolved.