Brandfolder incident

Investigating assets unexpectedly moved from Folders to the Parent Workspace

Brandfolder is currently experiencing a minor incident, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 08:28 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Jun 03, 2026, 08:28 PM UTC

Update timeline

  1. investigating Jun 03, 2026, 08:28 PM UTC

    We are investigating an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. investigating Jun 03, 2026, 09:10 PM UTC

    We are continuing our investigation into an issue with assets moving from Folders to the Parent Workspace. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  3. identified Jun 03, 2026, 09:41 PM UTC

    We have identified the issue responsible for the assets unexpectedly moved from Folders to the Parent Workspace and implemented a fix. We will provide frequent updates until we reach a monitoring status.