Brandfolder experienced a major incident on March 24, 2026, lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 24, 2026, 03:16 PM UTC
We are investigating blank results showing on User & Group Management pages in Admin Center. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified Mar 24, 2026, 04:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 24, 2026, 04:08 PM UTC
We are observing stability being restored for the User & Group Management pages in Admin Center. A page refresh or clearing of cache from this page from your browser might be necessary for full resolution. We are continuing to monitor it closely to confirm full service stability.
- resolved Mar 24, 2026, 06:30 PM UTC
This incident has been resolved.