Is Brandfolder down?
Last checked 3m agoNo incidents right now.
Brandfolder is operational right now. Last checked 3m ago; the most recent incident resolved 2h ago.
Real-time Brandfolder status, recent outages, and incident history — pulled directly from Brandfolder's official status page at https://status.brandfolder.com every 5 minutes. Pingoru tracks 17 Brandfolder services and has captured 7 incidents in the last 90 days (99.15% uptime). Get email, Slack, Discord, or webhook alerts the moment Brandfolder reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Third Party Integrations
Timeline · 5 updates
- investigating · Jul 30, 2026, 02:54 PM UTC
We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified · Jul 30, 2026, 03:26 PM UTC
We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
- monitoring · Jul 30, 2026, 03:40 PM UTC
We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed.
- monitoring · Jul 30, 2026, 03:42 PM UTC
We are continuing to monitor for any further issues.
- resolved · Jul 30, 2026, 05:41 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 4 updates
- investigating · Jul 15, 2026, 09:23 AM UTC
We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.
- identified · Jul 15, 2026, 09:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 15, 2026, 09:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 15, 2026, 09:55 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 4 updates
- investigating · Jun 24, 2026, 09:51 PM UTC
We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified · Jun 24, 2026, 11:04 PM UTC
The issue causing missing or delayed Update / Approval Requests notifications and emails has been identified. Our team is implementing a fix. We will provide frequent updates until we reach a monitoring status.
- monitoring · Jun 25, 2026, 12:43 AM UTC
A fix has been implemented to resolve the missing or delayed Update / Approval Requests notifications and emails and we are monitoring the results.
- resolved · Jun 25, 2026, 05:45 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- identified · Jun 18, 2026, 09:42 PM UTC
We are aware that some customers are receiving an increased volume of unwanted spam submissions through public Smartsheet forms, even with reCAPTCHA enabled. Our teams have been actively investigating and deploying additional protections. We are observing a decrease in spam activity as we continue applying and evaluating further mitigations. Who is affected: Customers who use public forms that do not require login.
- monitoring · Jun 23, 2026, 07:44 AM UTC
We have implemented measures to address the increased spam activity with Smartsheet public forms. We will continue monitoring and make further adjustments as needed. If you are continuing to see a high rate of spam submissions, please contact our support team so that we can investigate further.
- resolved · Jul 08, 2026, 08:46 PM UTC
This is now resolved. We are still actively monitoring spam levels as an ongoing and evolving strategy. We encourage all customers to submit support tickets for any residual spam coming through so we can continue to fine tune our solutions.
Latest: This is now resolved. We are still actively monitoring spam levels as an ongoing and evolving strategy. We encourage all customers to submit support tickets for any residual spam c…
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- Third Party Integrations
Timeline · 4 updates
- investigating · Jun 10, 2026, 10:21 PM UTC
We are investigating the Smartsheet add-ons for Google which is currently not available. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified · Jun 11, 2026, 12:51 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jun 11, 2026, 03:30 AM UTC
The Smartsheet and Brandfolder add-ons for Google Docs, Sheets, and Slides were unavailable due to a Google platform change that required all affected add-ons to be redeployed. Our team has applied the necessary fixes and we are currently monitoring to confirm full stability.
- resolved · Jun 11, 2026, 11:02 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Brandfolder outage history
2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Brandfolder outage history →Or sign up free to get alerts when Brandfolder breaks · 10 free monitors · No credit card
- Investigating ResolvedStarted Jul 30, 2026, 02:54 PM UTC · Resolved Jul 30, 2026, 05:41 PM UTC · 2h 47m
- Smartsheet US is not loading ResolvedStarted Jul 15, 2026, 09:23 AM UTC · Resolved Jul 15, 2026, 09:55 AM UTC · 32m
- Started Jun 24, 2026, 09:51 PM UTC · Resolved Jun 25, 2026, 05:45 AM UTC · 7h 54m
- Started Jun 18, 2026, 09:42 PM UTC · Resolved Jul 08, 2026, 08:46 PM UTC · 19d 23h
- Started Jun 10, 2026, 10:21 PM UTC · Resolved Jun 11, 2026, 11:02 AM UTC · 12h 41m
- Started Jun 03, 2026, 08:28 PM UTC · Resolved Jun 05, 2026, 11:53 PM UTC · 2d 3h
- Started May 27, 2026, 05:50 PM UTC · Resolved May 28, 2026, 12:51 AM UTC · 7h 1m