Is Brandfolder down?

Last checked 3m ago
Current status
Brandfolder is up

No incidents right now.

Official status page: https://status.brandfolder.com · Polled every 5 minutes · 17 components tracked

Brandfolder is operational right now. Last checked 3m ago; the most recent incident resolved 2h ago.

Real-time Brandfolder status, recent outages, and incident history — pulled directly from Brandfolder's official status page at https://status.brandfolder.com every 5 minutes. Pingoru tracks 17 Brandfolder services and has captured 7 incidents in the last 90 days (99.15% uptime). Get email, Slack, Discord, or webhook alerts the moment Brandfolder reports a new incident — free for 5 monitors, no credit card.

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Brandfolder uptime 99.15% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 2h 47m
    Started Jul 30, 2026, 02:54 PM UTC · Resolved Jul 30, 2026, 05:41 PM UTC
    Third Party Integrations
    Timeline · 5 updates
    • investigating · Jul 30, 2026, 02:54 PM UTC

      We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • identified · Jul 30, 2026, 03:26 PM UTC

      We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status.

    • monitoring · Jul 30, 2026, 03:40 PM UTC

      We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed.

    • monitoring · Jul 30, 2026, 03:42 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jul 30, 2026, 05:41 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 32m
    Started Jul 15, 2026, 09:23 AM UTC · Resolved Jul 15, 2026, 09:55 AM UTC
    Timeline · 4 updates
    • investigating · Jul 15, 2026, 09:23 AM UTC

      We are currently investigating an issue preventing Smartsheet US from successfully loading. Attempts to log in to Smartsheet US or access items may result in loading screens that do not complete. We will provide an update in 30 minutes.

    • identified · Jul 15, 2026, 09:38 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 15, 2026, 09:44 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 15, 2026, 09:55 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 7h 54m
    Started Jun 24, 2026, 09:51 PM UTC · Resolved Jun 25, 2026, 05:45 AM UTC
    Timeline · 4 updates
    • investigating · Jun 24, 2026, 09:51 PM UTC

      We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • identified · Jun 24, 2026, 11:04 PM UTC

      The issue causing missing or delayed Update / Approval Requests notifications and emails has been identified. Our team is implementing a fix. We will provide frequent updates until we reach a monitoring status.

    • monitoring · Jun 25, 2026, 12:43 AM UTC

      A fix has been implemented to resolve the missing or delayed Update / Approval Requests notifications and emails and we are monitoring the results.

    • resolved · Jun 25, 2026, 05:45 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 19d 23h
    Started Jun 18, 2026, 09:42 PM UTC · Resolved Jul 08, 2026, 08:46 PM UTC
    Timeline · 3 updates
    • identified · Jun 18, 2026, 09:42 PM UTC

      We are aware that some customers are receiving an increased volume of unwanted spam submissions through public Smartsheet forms, even with reCAPTCHA enabled. Our teams have been actively investigating and deploying additional protections. We are observing a decrease in spam activity as we continue applying and evaluating further mitigations. Who is affected: Customers who use public forms that do not require login.

    • monitoring · Jun 23, 2026, 07:44 AM UTC

      We have implemented measures to address the increased spam activity with Smartsheet public forms. We will continue monitoring and make further adjustments as needed. If you are continuing to see a high rate of spam submissions, please contact our support team so that we can investigate further.

    • resolved · Jul 08, 2026, 08:46 PM UTC

      This is now resolved. We are still actively monitoring spam levels as an ongoing and evolving strategy. We encourage all customers to submit support tickets for any residual spam coming through so we can continue to fine tune our solutions.

    Latest: This is now resolved. We are still actively monitoring spam levels as an ongoing and evolving strategy. We encourage all customers to submit support tickets for any residual spam c…

  5. Resolved 12h 41m
    Started Jun 10, 2026, 10:21 PM UTC · Resolved Jun 11, 2026, 11:02 AM UTC
    Third Party Integrations
    Timeline · 4 updates
    • investigating · Jun 10, 2026, 10:21 PM UTC

      We are investigating the Smartsheet add-ons for Google which is currently not available. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

    • identified · Jun 11, 2026, 12:51 AM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jun 11, 2026, 03:30 AM UTC

      The Smartsheet and Brandfolder add-ons for Google Docs, Sheets, and Slides were unavailable due to a Google platform change that required all affected add-ons to be redeployed. Our team has applied the necessary fixes and we are currently monitoring to confirm full stability.

    • resolved · Jun 11, 2026, 11:02 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Brandfolder outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Brandfolder outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →