Brandfolder incident

Failures during Form Submissions

Major Resolved View vendor source →
Started
Apr 13, 2026, 04:33 PM UTC
Resolved
Apr 13, 2026, 08:46 PM UTC
Duration
4h 13m
Detected by Pingoru
Apr 13, 2026, 04:33 PM UTC

Update timeline

  1. investigating Apr 13, 2026, 04:33 PM UTC

    We are currently investigating an issue affecting Smartsheet Forms where a subset of users are experiencing failures when submitting forms.

  2. investigating Apr 13, 2026, 05:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 13, 2026, 05:52 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Apr 13, 2026, 06:31 PM UTC

    The issue has been identified, Form submissions are operating normally now. Our team will continue to monitor the service and implement the necessary changes to prevent recurrence.

  5. resolved Apr 13, 2026, 08:46 PM UTC

    Forms Submissions are operating normally. The incident is now resolved.

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