Resolved after 2 hours 47 minutes, affecting Third Party Integrations, on July 30, 2026.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jul 30, 2026, 02:54 PM UTC
We are investigating slowness and timeout errors in Smartsheet, impacting sheets, premium apps, connectors, and API. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.
- identified Jul 30, 2026, 03:26 PM UTC
We have identified the issue responsible for the Smartsheet slowness and timeout issue and are implementing a fix. We will provide frequent updates until we reach a monitoring status.
- monitoring Jul 30, 2026, 03:40 PM UTC
We are observing stability being restored for Smartsheet, Premium Apps, Connectors, and API. We are continuing to monitor it closely to confirm full service stability. We will provide an update once resolution is confirmed.
- monitoring Jul 30, 2026, 03:42 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 30, 2026, 05:41 PM UTC
This incident has been resolved.
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