Brandfolder incident

Both automated and manual approval workflows are currently failing to execute

Minor Resolved View vendor source →

Brandfolder experienced a minor incident on October 1, 2026, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 05:03 PM UTC
Resolved
Oct 01, 2026, 10:26 PM UTC
Duration
5h 22m
Detected by Pingoru
Oct 01, 2026, 05:03 PM UTC

Update timeline

  1. identified Oct 01, 2026, 05:03 PM UTC

    We have identified issues impacting both automated and manual approval workflows. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. identified Oct 01, 2026, 06:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 01, 2026, 07:49 PM UTC

    The initial root cause of the issue has been identified and is now resolved. We are working through a backlog of update and approval workflow creations so there may continue to be a delay in delivery.

  4. monitoring Oct 01, 2026, 08:14 PM UTC

    The outage is resolved, and new update and approval requests are processing normally. A small delay may persist while backlogged requests from the past two hours finish processing.

  5. resolved Oct 01, 2026, 10:26 PM UTC

    This incident has been fully resolved, and all backlogged requests have been processed and sent.