Brandfolder incident

Investigating missing or delayed Update / Approval Requests notifications and emails

Minor Resolved View vendor source →

Brandfolder experienced a minor incident on June 24, 2026, lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 09:51 PM UTC
Resolved
Jun 25, 2026, 05:45 AM UTC
Duration
7h 54m
Detected by Pingoru
Jun 24, 2026, 09:51 PM UTC

Update timeline

  1. investigating Jun 24, 2026, 09:51 PM UTC

    We are investigating reports of missing or delayed Update / Approval Requests notifications and emails via Automated Workflows as well as manual trigger. Our team is fully engaged in addressing the situation. We will provide frequent updates until we reach a monitoring status.

  2. identified Jun 24, 2026, 11:04 PM UTC

    The issue causing missing or delayed Update / Approval Requests notifications and emails has been identified. Our team is implementing a fix. We will provide frequent updates until we reach a monitoring status.

  3. monitoring Jun 25, 2026, 12:43 AM UTC

    A fix has been implemented to resolve the missing or delayed Update / Approval Requests notifications and emails and we are monitoring the results.

  4. resolved Jun 25, 2026, 05:45 AM UTC

    This incident has been resolved.