Box Outage History

Box degraded · 1 active incident View live status →

Box had 48 outages in the last 2 years totaling 22h 59m of downtime — averaging 2 incidents per month.

There were 48 Box outages since October 1, 2025 totaling 22h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.box.com

Notice September 29, 2026

[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

Detected by Pingoru
Sep 29, 2026, 02:15 PM UTC
Resolved
Sep 29, 2026, 03:30 PM UTC
Duration
1h 14m
Timeline · 1 update
  1. resolved Sep 29, 2026, 02:15 PM UTC

    From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →

Major September 28, 2026

[Medium] Issues with Box Notes

Detected by Pingoru
Sep 28, 2026, 10:04 AM UTC
Resolved
Sep 28, 2026, 10:31 AM UTC
Duration
27m
Affected: Web Application
Timeline · 2 updates
  1. investigating Sep 28, 2026, 10:04 AM UTC

    Our team is investigating an issue with Box Notes. Users may see errors or slowness when creating or updating Box Notes. We will provide additional information as it becomes available.

  2. resolved Sep 28, 2026, 10:31 AM UTC

    After further monitoring, this incident is now considered resolved. The Box Note service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →

Notice August 21, 2026

[Minor] Issues with Box Notes

Detected by Pingoru
Aug 21, 2026, 09:45 AM UTC
Resolved
Aug 21, 2026, 09:45 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 21, 2026, 11:08 AM UTC

    From approximately 2:42 AM to 2:45 AM PDT (US Pacific Time), we observed an issue impacting Box Notes. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →

Minor August 19, 2026

[Minor] Issues with All Files Page

Detected by Pingoru
Aug 19, 2026, 11:38 AM UTC
Resolved
Aug 19, 2026, 12:03 PM UTC
Duration
24m
Affected: Files Page
Timeline · 3 updates
  1. investigating Aug 19, 2026, 11:38 AM UTC

    Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.

  2. monitoring Aug 19, 2026, 11:57 AM UTC

    Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.

  3. resolved Aug 19, 2026, 12:03 PM UTC

    After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →

Critical August 7, 2026

[Critical] Issues with Multiple Box Services

Detected by Pingoru
Aug 07, 2026, 02:06 AM UTC
Resolved
Aug 07, 2026, 02:06 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 07, 2026, 02:06 AM UTC

    From approximately 6:42 PM to 6:48 PM PDT, we observed an issue impacting multiple Box services. Users may have experienced errors or been unable to complete actions during that time. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Support at https://support.box.com.

Read the full incident report →

Notice August 2, 2026

[Minor] Issues with Box Sign

Detected by Pingoru
Aug 02, 2026, 04:04 PM UTC
Resolved
Aug 02, 2026, 03:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 02, 2026, 04:04 PM UTC

    From approximately 8:21 AM to 8:33 AM PDT, we observed an issue impacting Box Sign. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →

Minor June 16, 2026

[Minor] Issues with Downloads

Detected by Pingoru
Jun 16, 2026, 11:16 PM UTC
Resolved
Jun 16, 2026, 11:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 16, 2026, 11:16 PM UTC

    From approximately 3:40PM and 3:50 PM PDT, we observed an issue impacting downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Read the full incident report →