Box incident

[Medium] Issues with Multiple Box Services

Major Resolved View vendor source →

Box experienced a major incident on August 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 10:00 PM UTC
Resolved
Aug 19, 2026, 10:00 PM UTC
Duration
—
Detected by Pingoru
Aug 19, 2026, 10:00 PM UTC

Update timeline

  1. resolved Aug 20, 2026, 01:15 AM UTC

    Between 3:44pm PDT to 3:49pm PDT on August 19th 2026, some users may see errors or slowness when attempting to access files or folders. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.