Box experienced a minor incident on August 28, 2026 affecting Box Hubs, lasting 1h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2026, 08:20 AM UTC
We are investigating an ongoing issue affecting Box Hubs shared links. Users may face issues with accessing Box Hubs using Shared Links. We will provide more information as soon as it is available.
- identified Aug 28, 2026, 09:44 AM UTC
Box continues remediation efforts to restore full functionality to Box Hubs access via Shared Link. The underlying cause of the issue has been identified and efforts are underway to restore stability.
- resolved Aug 28, 2026, 10:00 AM UTC
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.