Box experienced a critical incident on August 7, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 07, 2026, 02:06 AM UTC
From approximately 6:42 PM to 6:48 PM PDT, we observed an issue impacting multiple Box services. Users may have experienced errors or been unable to complete actions during that time. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Support at https://support.box.com.