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Last checked 1m agoNo incidents right now.
Box is operational right now. Last checked 1m ago; the most recent incident resolved 1d ago.
Real-time Box status, recent outages, and incident history — pulled directly from Box's official status page at https://status.box.com every 5 minutes. Pingoru tracks 84 Box services and has captured 17 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment Box reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Box Shuttle
Timeline · 3 updates
- investigating · Jul 31, 2026, 11:09 AM UTC
Our team is investigating an issue with Box Shuttle Standalone. Users may have issues to access, configure or create new Shuttle job details. We will provide additional information as it becomes available.
- monitoring · Jul 31, 2026, 11:16 AM UTC
Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service (Standalone). We are continuing to monitor for any additional impact.
- resolved · Jul 31, 2026, 11:30 AM UTC
After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Latest: After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please co…
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- Uploads/Downloads
Timeline · 5 updates
- investigating · Jul 28, 2026, 02:58 AM UTC
We are investigating an ongoing issue affecting uploads. We will provide more information as soon as it is available.
- identified · Jul 28, 2026, 03:08 AM UTC
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
- identified · Jul 28, 2026, 04:02 AM UTC
We are continuing to work on a fix for this issue.
- monitoring · Jul 28, 2026, 04:22 AM UTC
Our team has taken steps to remediate this issue and is seeing improvements. We are continuing to monitor for any additional impact.
- resolved · Jul 28, 2026, 04:57 AM UTC
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Latest: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if…
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- Box Hubs
Timeline · 4 updates
- investigating · Jul 23, 2026, 02:14 PM UTC
We are investigating an ongoing issue affecting Box Hubs. We will provide more information as soon as it is available.
- identified · Jul 23, 2026, 02:26 PM UTC
Box continues remediation efforts to restore full functionality to Box Hubs. The underlying cause of the issue has been identified and efforts are underway to restore usability.
- resolved · Jul 23, 2026, 02:30 PM UTC
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
- postmortem · Jul 31, 2026, 01:27 AM UTC
_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On July 23, 2026 between 6:50 AM and 7:26 AM PDT, some users may have been unable to access Box Hubs pages or may have seen pages fail to load correctly. The impact was limited to Hubs and did not affect other core Box services. The issue was caused by a recent package version upgrade in the application, which caused the conflict with the Hubs module. The issue leaked into the production environment during the recent frontend release and caused the Hubs page rendering to fail for some users. The release was reverted and service was restored; monitoring and tests show Hubs recovered shortly after the rollback. We are reviewing our deployment and release practices to reduce the risk of similar issues in the future. We are conducting a full engineering postmortem and our overview is subject to change with further analysis and findings. In the event our continuing investigation yields further substantive findings, we may publish additional analysis after the conclusion of the full engineering postmortem. We are continuously working to improve Box and want to make sure we are delivering the best product and user experience we can. We hope we have provided some clarity here and we would be happy to answer any questions you may still have regarding this matter. Sincerely, The Box Team
Latest: _Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may upd…
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- Sharing (Shared Links)
Timeline · 3 updates
- investigating · Jul 23, 2026, 09:45 AM UTC
We are investigating an ongoing issue affecting metadata updates using File Request. We will provide more information as soon as it is available. Users of this service may face delays in metadata updates while attempting to upload files using File Request.
- identified · Jul 23, 2026, 11:05 AM UTC
The underlying cause of the issue has been identified and efforts are underway to restore stability. Box continues remediation efforts to fully restore the metadata functionality of File Requests.
- resolved · Jul 23, 2026, 11:42 AM UTC
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Latest: After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if…
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- Microsoft Office IntegrationBox Edit / Tools
Timeline · 6 updates
- investigating · Jul 16, 2026, 09:30 PM UTC
Box is investigating reports of a momentary issue with Box Edit. Affected services are subject to change as the investigation continues.
- investigating · Jul 16, 2026, 09:30 PM UTC
We are continuing to investigate this issue.
- identified · Jul 16, 2026, 09:45 PM UTC
Our team has identified the underlying cause of this issue and is working to take remediating steps.
- monitoring · Jul 16, 2026, 09:47 PM UTC
Our team has taken steps to remediate this issue and is seeing improvement for the Microsoft Online service and Box Edit.
- resolved · Jul 16, 2026, 09:48 PM UTC
After further monitoring, this incident is now considered resolved. Microsoft Office Online and Box Edit has been restored to full functionality.
- postmortem · Jul 31, 2026, 01:21 AM UTC
_Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._ On July 16, 2026 between 1:00 PM and 2:40 PM PDT, some customers may have experienced errors when attempting to open or edit files through any Open With integration in the Box web application. Affected users reported failures opening files and permission-like errors for certain files. A recent API model release introduced a regression that prevented customers from opening or editing documents through any Open With integration in the Box web application. The issue was resolved by rolling back the release. We are reviewing our deployment practices to help prevent similar disruptions in the future. We are conducting a full engineering postmortem and our overview is subject to change with further analysis and findings. In the event our continuing investigation yields further substantive findings, we may publish additional analysis after the conclusion of the full engineering postmortem. We are continuously working to improve Box and want to make sure we are delivering the best product and user experience we can. We hope we have provided some clarity here and we would be happy to answer any questions you may still have regarding this matter. Sincerely, The Box Team
Latest: _Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may upd…
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See the full Box outage history
12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Box outage history →Or sign up free to get alerts when Box breaks · 10 free monitors · No credit card
- Started Jul 31, 2026, 11:09 AM UTC · Resolved Jul 31, 2026, 11:30 AM UTC · 20m
- [Minor] Issues with Uploads ResolvedStarted Jul 28, 2026, 02:58 AM UTC · Resolved Jul 28, 2026, 04:57 AM UTC · 1h 59m
- [Medium] Issues with Box Hubs ResolvedStarted Jul 23, 2026, 02:14 PM UTC · Resolved Jul 23, 2026, 02:30 PM UTC · 15m
- [Medium] Issues with File Requests ResolvedStarted Jul 23, 2026, 09:45 AM UTC · Resolved Jul 23, 2026, 11:42 AM UTC · 1h 56m
- Started Jul 16, 2026, 09:30 PM UTC · Resolved Jul 16, 2026, 09:48 PM UTC · 18m
- [Medium] Issues with Box Relay ResolvedStarted Jul 15, 2026, 04:14 AM UTC · Resolved Jul 15, 2026, 06:43 AM UTC · 2h 29m
- Started Jul 07, 2026, 02:11 PM UTC · Resolved Jul 07, 2026, 04:19 PM UTC · 2h 8m
- [Medium] Issues with Zip Downloads ResolvedStarted Jun 25, 2026, 07:29 PM UTC · Resolved Jun 25, 2026, 09:47 PM UTC · 2h 18m