- Detected by Pingoru
- Mar 23, 2026, 08:24 PM UTC
- Resolved
- Mar 23, 2026, 09:27 PM UTC
- Duration
- 1h 3m
Affected: Blackbaud Grantmaking™
Timeline · 3 updates
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investigating Mar 23, 2026, 08:24 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 23, 2026, 08:34 PM UTC
Users of the Applicant and Grantee Portals may receive the error "The application cannot be saved" when beginning an online Program form. An application is still created when the error is received. Our engineers have identified the cause and working to address it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 23, 2026, 09:27 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 23, 2026, 05:09 PM UTC
- Resolved
- Mar 23, 2026, 08:30 PM UTC
- Duration
- 3h 20m
Affected: Raiser's Edge®
Timeline · 4 updates
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investigating Mar 23, 2026, 05:09 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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investigating Mar 23, 2026, 06:30 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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investigating Mar 23, 2026, 07:02 PM UTC
We have identified an issue impacting some of our customers causing delayed updates for Lists and Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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resolved Mar 23, 2026, 08:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 22, 2026, 01:37 PM UTC
- Resolved
- Mar 22, 2026, 08:08 PM UTC
- Duration
- 6h 31m
Affected: Raiser's Edge®
Timeline · 5 updates
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investigating Mar 22, 2026, 01:37 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 22, 2026, 01:46 PM UTC
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 22, 2026, 03:29 PM UTC
We have identified an issue impacting a subset of our customers causing them to be unable to launch database view or navigate and work in web view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 22, 2026, 04:47 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 22, 2026, 08:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 20, 2026, 01:08 PM UTC
- Resolved
- Mar 20, 2026, 03:33 PM UTC
- Duration
- 2h 25m
Affected: Financial Edge NXTRaiser's Edge NXT®
Timeline · 5 updates
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investigating Mar 20, 2026, 01:08 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RENXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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investigating Mar 20, 2026, 01:20 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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investigating Mar 20, 2026, 01:22 PM UTC
We are continuing to investigate this issue.
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investigating Mar 20, 2026, 01:22 PM UTC
We have identified an issue with users seeing a blank Citrix Access page and experiencing latency in RE and FE NXT. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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resolved Mar 20, 2026, 03:33 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 19, 2026, 08:29 PM UTC
- Resolved
- Mar 19, 2026, 09:10 PM UTC
- Duration
- 40m
Affected: Blackbaud.com
Timeline · 3 updates
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investigating Mar 19, 2026, 08:29 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 19, 2026, 08:33 PM UTC
For users attempting to access their Blackbaud Solutions or systems please go to app.blackbaud.com or directly to your product URL to sign in.
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resolved Mar 19, 2026, 09:10 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 18, 2026, 06:32 PM UTC
- Resolved
- Mar 18, 2026, 09:49 PM UTC
- Duration
- 3h 17m
Affected: Blackbaud Fundraiser Performance Management™
Timeline · 3 updates
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investigating Mar 18, 2026, 06:32 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 18, 2026, 09:38 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 18, 2026, 09:49 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2026, 12:19 PM UTC
- Resolved
- Mar 17, 2026, 12:23 PM UTC
- Duration
- 4m
Affected: JustGiving® from Blackbaud®
Timeline · 2 updates
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investigating Mar 17, 2026, 12:19 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 17, 2026, 12:23 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 08:13 PM UTC
- Resolved
- Mar 16, 2026, 08:37 PM UTC
- Duration
- 24m
Affected: Blackbaud Fundraiser Performance Management™
Timeline · 3 updates
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investigating Mar 16, 2026, 08:13 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 16, 2026, 08:25 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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resolved Mar 16, 2026, 08:37 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 06:35 PM UTC
- Resolved
- Mar 16, 2026, 07:30 PM UTC
- Duration
- 55m
Affected: Blackbaud Luminate Online®
Timeline · 4 updates
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investigating Mar 16, 2026, 06:35 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 16, 2026, 06:53 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
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identified Mar 16, 2026, 07:22 PM UTC
We are currently investigating an issue affecting a subset of users who may receive a “required field missing” error when submitting a form. Our engineers are actively working to identify the cause and implement a resolution. Please continue to monitor this page for updates.
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resolved Mar 16, 2026, 07:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 16, 2026, 03:35 PM UTC
- Resolved
- Mar 16, 2026, 05:56 PM UTC
- Duration
- 2h 21m
Affected: Payment Services
Timeline · 2 updates
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investigating Mar 16, 2026, 03:35 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 16, 2026, 05:56 PM UTC
An issue impacting a subset of our customers is now resolved and transactions are now processing. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 14, 2026, 01:44 PM UTC
- Resolved
- Mar 14, 2026, 03:55 PM UTC
- Duration
- 2h 10m
Affected: Raiser's Edge®
Timeline · 3 updates
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investigating Mar 14, 2026, 01:44 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 14, 2026, 03:49 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Mar 14, 2026, 03:55 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2026, 03:33 PM UTC
- Resolved
- Mar 13, 2026, 03:52 PM UTC
- Duration
- 19m
Affected: Blackbaud Award Management™
Timeline · 2 updates
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investigating Mar 13, 2026, 03:33 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 13, 2026, 03:52 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2026, 01:04 PM UTC
- Resolved
- Mar 12, 2026, 02:13 PM UTC
- Duration
- 1h 9m
Affected: Financial Edge NXT
Timeline · 4 updates
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investigating Mar 12, 2026, 01:04 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 12, 2026, 01:06 PM UTC
We have identified an error stating "That's odd.." for some of our customers when navigating to Analysis > Query within FENXT. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 12, 2026, 01:45 PM UTC
We have identified an error stating "That's odd.." when navigating Query, Payables and/or zero records are returned on Receivable pages. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 12, 2026, 02:13 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 10:28 PM UTC
- Resolved
- Mar 06, 2026, 11:37 PM UTC
- Duration
- 1h 9m
Affected: JustGiving® from Blackbaud®
Timeline · 2 updates
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investigating Mar 06, 2026, 10:28 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 06, 2026, 11:37 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 05:05 PM UTC
- Resolved
- Mar 24, 2026, 07:12 PM UTC
- Duration
- 18d 2h
Affected: Blackbaud CRM™
Timeline · 6 updates
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investigating Mar 06, 2026, 05:05 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 06, 2026, 05:13 PM UTC
We have identified an issue impacting a subset of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Mar 06, 2026, 05:33 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
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identified Mar 06, 2026, 06:31 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
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identified Mar 06, 2026, 07:02 PM UTC
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
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resolved Mar 24, 2026, 07:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 12:43 PM UTC
- Resolved
- Mar 06, 2026, 02:26 PM UTC
- Duration
- 1h 42m
Affected: JustGiving® from Blackbaud®
Timeline · 4 updates
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investigating Mar 06, 2026, 12:43 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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investigating Mar 06, 2026, 01:26 PM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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monitoring Mar 06, 2026, 01:50 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
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resolved Mar 06, 2026, 02:26 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 04, 2026, 03:16 PM UTC
- Resolved
- Mar 04, 2026, 03:30 PM UTC
- Duration
- 14m
Affected: Blackbaud CRM™
Timeline · 2 updates
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investigating Mar 04, 2026, 03:16 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Mar 04, 2026, 03:30 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 05:19 PM UTC
- Resolved
- Mar 02, 2026, 05:47 PM UTC
- Duration
- 27m
Affected: Blackbaud eTapestry®
Timeline · 2 updates
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investigating Mar 02, 2026, 05:19 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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resolved Mar 02, 2026, 05:47 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 02, 2026, 02:14 PM UTC
- Resolved
- Mar 03, 2026, 04:08 PM UTC
- Duration
- 1d 1h
Affected: Blackbaud School Website System™Blackbaud Grantmaking™Accounts Payable APIBlackbaud.comBlackbaud Fundraiser Performance Management™YourCause® CSRconnect®Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Constituent APIYourCause® GrantsConnect®Blackbaud Learning Management SystemGeneral Ledger APIFundraising APIPayments APISupportYourCause® Blackbaud Verified NetworkBlackbaud Student Information System™Statistical Unit APIGift APITreasury APICore FunctionalitySchool APIOpportunity APIRaiser's Edge NXT®Blackbaud eTapestry®Blackbaud Billing Management™Blackbaud Tuition Management™ResearchPoint™WealthPoint®DonorCentral® NXT
Timeline · 9 updates
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investigating Mar 02, 2026, 02:14 PM UTC
Users may intermittently experience slow page loads or a pulsing dot when attempting to access the sign-in page or login to a solution. We're diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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monitoring Mar 02, 2026, 03:02 PM UTC
We are seeing improvements in login response times following a configuration change and are currently monitoring system performance. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 03:23 PM UTC
Users are receiving "504 Gateway Timeout" errors when attempting to login or navigate through their solutions. Our engineers are investigating this error and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 03:43 PM UTC
Users are receiving "504 Gateway Timeout" errors when attempting to login or navigate through their solutions. Our engineers are investigating this error and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 03:46 PM UTC
Users are receiving "504 Gateway Timeout" errors when attempting to login or navigate through their solutions. Our engineers are investigating this error and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 04:39 PM UTC
Intermittent issues are recurring. Users are receiving errors including "504 Gateway Timeout" when attempting to login or navigate through their solutions. Our engineers are investigating this error and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 07:04 PM UTC
We continue to see a reduction in the number of errors received by users when attempting to login or navigate through their Blackbaud solutions. Our engineers are continuing to investigate to identify the root cause and work toward full resolution of this incident. We continue monitoring system performance. Please continue to reference this page for updates.
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investigating Mar 02, 2026, 08:23 PM UTC
We continue to see stable login response times and reduced navigation errors following recent configuration changes. We will continue monitoring system performance to ensure ongoing stability. Please continue to reference this page for updates
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resolved Mar 03, 2026, 04:08 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 27, 2026, 05:19 PM UTC
- Resolved
- Feb 27, 2026, 06:14 PM UTC
- Duration
- 54m
Affected: Financial Edge NXTRaiser's Edge NXT®
Timeline · 6 updates
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investigating Feb 27, 2026, 05:11 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Feb 27, 2026, 05:19 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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identified Feb 27, 2026, 06:03 PM UTC
We are continuing to work on a fix for this issue.
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identified Feb 27, 2026, 06:04 PM UTC
We have identified an issue with users receiving a That's Odd error when navigating to Fundraising Dashboards. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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identified Feb 27, 2026, 06:12 PM UTC
We are continuing to work on a fix for this issue.
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resolved Feb 27, 2026, 06:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 09:25 PM UTC
- Resolved
- Feb 26, 2026, 09:25 PM UTC
- Duration
- —
Affected: Blackbaud School Website System™Blackbaud Enrollment Management System™Blackbaud Learning Management SystemBlackbaud Student Information System™Core FunctionalitySchool APIBlackbaud Billing Management™
Timeline · 1 update
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resolved Feb 26, 2026, 09:25 PM UTC
An issue impacting some of our customers causing service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 26, 2026, 04:10 PM UTC
- Resolved
- Feb 26, 2026, 05:44 PM UTC
- Duration
- 1h 34m
Affected: Blackbaud Luminate Online®Raiser's Edge®
Timeline · 7 updates
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investigating Feb 26, 2026, 04:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Feb 26, 2026, 04:12 PM UTC
We are continuing to investigate this issue.
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investigating Feb 26, 2026, 04:16 PM UTC
We are continuing to investigate this issue.
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investigating Feb 26, 2026, 04:21 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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identified Feb 26, 2026, 05:03 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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monitoring Feb 26, 2026, 05:37 PM UTC
A subset of customers are receiving the message "Error saving records" when trying to import or process a global change for constituent data. Our engineers are investigating the issue and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Feb 26, 2026, 05:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 07:54 PM UTC
- Resolved
- Feb 25, 2026, 08:01 PM UTC
- Duration
- 7m
Affected: Blackbaud Tuition Management™
Timeline · 2 updates
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investigating Feb 25, 2026, 07:54 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Feb 25, 2026, 08:01 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Read the full incident report →
- Detected by Pingoru
- Feb 23, 2026, 05:04 PM UTC
- Resolved
- Feb 23, 2026, 10:05 PM UTC
- Duration
- 5h
Affected: YourCause® CSRconnect®
Timeline · 3 updates
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investigating Feb 23, 2026, 05:04 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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identified Feb 23, 2026, 05:10 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to search or view organizations. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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resolved Feb 23, 2026, 10:05 PM UTC
We have identified a resolution and this has been deployed. Early monitoring shows no errors received. Thank you for your patience, this issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 22, 2026, 12:09 AM UTC
- Resolved
- Feb 22, 2026, 04:30 AM UTC
- Duration
- 4h 20m
Affected: Blackbaud Luminate Online®
Timeline · 3 updates
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investigating Feb 22, 2026, 12:09 AM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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investigating Feb 22, 2026, 12:24 AM UTC
We are aware of a subset of customer sites that are inaccessible. This includes admin login as well as web forms. Engineers are working on resolving the issue as quickly as possible. Please reference this page for further updates.
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resolved Feb 22, 2026, 04:30 AM UTC
This incident has been resolved.
Read the full incident report →
