Blackbaud incident

Active Issue Alert – Luminate Online - #000691216

Blackbaud experienced a minor incident on September 2, 2026 affecting Blackbaud Luminate Online®, lasting 25m. The incident has been resolved; the full update timeline is below.

Started: Sep 02, 2026, 01:52 PM UTC
Resolved: Sep 02, 2026, 02:17 PM UTC
Duration: 25m
Detected by Pingoru: Sep 02, 2026, 01:52 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

investigating Sep 02, 2026, 01:52 PM UTC

We have identified an issue impacting a subset of customers access their ITC/DEV sites. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
resolved Sep 02, 2026, 02:17 PM UTC

An issue impacting a subset of customers and their access to ITC/DEV sites has been resolved