Is Blackbaud down?
Last checked 1m agoActive incident: Active Issue Alert – Blackbaud Luminate Online - 000700183
Blackbaud is reporting degraded performance right now (last checked 1m ago). Services are up but slower or partially failing.
Real-time Blackbaud status, recent outages, and incident history: pulled directly from Blackbaud's official status page at status.blackbaud.com every 5 minutes. Pingoru tracks 76 Blackbaud services and has captured 70 incidents in the last 90 days (97.58% uptime). Get email, Slack, Discord, or webhook alerts the moment Blackbaud reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Blackbaud Luminate Online®
Timeline · 1 update
- investigating · Oct 29, 2026, 03:42 PM UTC
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest: Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so that they can resolve it…
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Recent outages & incidents
Past 90 days- Raiser's Edge NXT®
Timeline · 7 updates
- investigating · Oct 27, 2026, 02:35 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- monitoring · Oct 27, 2026, 03:00 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be around 3:00 PM ET.
- monitoring · Oct 27, 2026, 07:11 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 10:00 AM ET on 10/28.
- monitoring · Oct 28, 2026, 01:15 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Next update will be at 2:00 PM ET.
- identified · Oct 28, 2026, 05:34 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be at 5:00 PM ET.
- identified · Oct 28, 2026, 09:00 PM UTC
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Next update will be tomorrow morning (10/29) at 10:00 AM ET.
- resolved · Oct 29, 2026, 02:12 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Latest: An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this p…
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- Raiser's Edge NXT®Raiser's Edge®
Timeline · 3 updates
- investigating · Oct 26, 2026, 01:43 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating · Oct 26, 2026, 02:19 AM UTC
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved · Oct 26, 2026, 03:44 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- JustGiving® from Blackbaud®
Timeline · 2 updates
- investigating · Oct 24, 2026, 12:35 PM UTC
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- resolved · Oct 24, 2026, 01:14 PM UTC
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Latest: An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions ab…
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- Blackbaud Grantmaking™
Timeline · 5 updates
- identified · Oct 23, 2026, 03:39 PM UTC
We have identified an issue with Application processing that may cause result in the form being stuck in consideration. Our engineers have identified the cause and are releasing a fix. Existing submissions should download normally after the fix is deployed. Please continue to reference this page for updates, the next of which will be by 2 PM EDT.
- identified · Oct 23, 2026, 03:39 PM UTC
We are continuing to work on a fix for this issue.
- identified · Oct 23, 2026, 04:20 PM UTC
We have identified an issue with Application processing that may result in the form being stuck in consideration. Our engineers have identified the cause and are releasing a fix. Existing submissions should download normally after the fix is deployed. Please continue to reference this page for updates, the next of which will be by 2 PM EDT.
- monitoring · Oct 23, 2026, 06:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 23, 2026, 07:07 PM UTC
The fix has been deployed and applications have been processed. New applications are processing as expected. This issue has been resolved.
Latest: The fix has been deployed and applications have been processed. New applications are processing as expected. This issue has been resolved.
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- Blackbaud Luminate Online®
Timeline · 4 updates
- investigating · Oct 23, 2026, 02:14 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating · Oct 23, 2026, 02:54 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- investigating · Oct 23, 2026, 03:33 PM UTC
We have identified an issue leading to slow response times within Action Alerts as well as intermittent failed Advocacy reports. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
- resolved · Oct 23, 2026, 03:45 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Latest: An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this p…
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See the full Blackbaud outage history
65 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 76 components checked every 5 minutesThe longest incident in the last year, Active Issue Alert – Blackbaud CRM - 000662530 on March 6, 2026, ran for 18 days.
Most affected components, last 12 months
- Raiser's Edge NXT®46
- Blackbaud Luminate Online®44
- Financial Edge NXT27
- Blackbaud Altru®21
- Blackbaud CRM™17
Latest incidents
- Active Issue Alert – Blackbaud Luminate Online - 000700183
Our engineers have identified an issue that is leading to slow response times for a subset of customers. Our engineers are working to diagnose the cause so…
- Active Issue Alert – Raiser's Edge NXT - 000699655
We have identified an issue impacting some of our customers in the Pacific region, and causing delays in Web view reports refreshing. Our engineers are working…
- Active Issue Alert – Raiser's Edge®- #000699416
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as…
- Started Oct 29, 2026, 03:42 PM UTC · ● 31m
- Started Oct 27, 2026, 02:35 PM UTC · Resolved Oct 29, 2026, 02:12 PM UTC · 1d 23h
- Started Oct 26, 2026, 01:43 AM UTC · Resolved Oct 26, 2026, 03:44 AM UTC · 2h
- Started Oct 24, 2026, 12:35 PM UTC · Resolved Oct 24, 2026, 01:14 PM UTC · 38m
- Blackbaud Grantmaking ResolvedStarted Oct 23, 2026, 03:39 PM UTC · Resolved Oct 23, 2026, 07:07 PM UTC · 3h 28m
- Started Oct 23, 2026, 02:14 PM UTC · Resolved Oct 23, 2026, 03:45 PM UTC · 1h 31m
- Active Issue Alert – Blackbaud Education Management Solutions, Blackbaud eTapestry® - #000698846 ResolvedStarted Oct 21, 2026, 05:13 PM UTC · Resolved Oct 22, 2026, 02:23 PM UTC · 21h 9m
- Started Oct 21, 2026, 12:26 PM UTC · Resolved Oct 23, 2026, 01:26 PM UTC · 2d 1h