Is Blackbaud down?

Last checked just now
Current status
Blackbaud has degraded performance

Active incident: Active Issue Alert – Luminate Online - 000678801

Official status page: https://status.blackbaud.com · Polled every 5 minutes · 75 components tracked

Blackbaud is reporting degraded performance right now (last checked just now). Services are up but slower or partially failing.

Real-time Blackbaud status, recent outages, and incident history — pulled directly from Blackbaud's official status page at https://status.blackbaud.com every 5 minutes. Pingoru tracks 75 Blackbaud services and has captured 72 incidents in the last 90 days (97.43% uptime). Get email, Slack, Discord, or webhook alerts the moment Blackbaud reports a new incident — free for 5 monitors, no credit card.

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Blackbaud uptime 97.43% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 6h
    Started Jun 12, 2026, 04:41 PM UTC
    Blackbaud Luminate Online®
    Timeline · 5 updates
    • investigating · Jun 12, 2026, 04:41 PM UTC

      We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 12, 2026, 05:06 PM UTC

      We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 12, 2026, 05:53 PM UTC

      We have identified an issue that is preventing personal page updates for a subset of participants. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 12, 2026, 06:02 PM UTC

      Our engineers are implementing a change to mitigate this issue. We expect the update to be live later this afternoon. Please continue to check this page for the latest information.

    • identified · Jun 12, 2026, 08:20 PM UTC

      Our engineers deployed a fix this afternoon to resolve the issue impacting TeamRaiser personal page updates. While most updates are now functioning as expected, a subset may still experience issues. We’ve identified the root cause of these remaining cases and are actively working on an additional patch. Default personal page content should continue to update successfully. The next update will be provided at 10:00 AM EDT on Monday, June 15. Please continue to reference this page for updates.

    Latest: Our engineers deployed a fix this afternoon to resolve the issue impacting TeamRaiser personal page updates. While most updates are now functioning as expected, a subset may still …

Recent outages & incidents

Past 90 days
  1. Resolved 4h 42m
    Started Jun 11, 2026, 03:26 PM UTC · Resolved Jun 11, 2026, 08:08 PM UTC
    Blackbaud Online Express™Blackbaud Luminate Online®Blackbaud CRM™Blackbaud NetCommunity™
    Timeline · 5 updates
    • identified · Jun 11, 2026, 03:11 PM UTC

      We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • identified · Jun 11, 2026, 03:26 PM UTC

      We are aware that some customers are experiencing intermittent slowness, errors or other service issues with email services. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • identified · Jun 11, 2026, 03:53 PM UTC

      We are investigating reports of intermittent issues with Emails getting stuck in "Accepted" status, delays in updating Email Job Status info for sent Emails, and/or input string errors that may occur for business processes or global changes involved with retrieving job status. At this time the jobs appear to send, and it is only the status update back that is not occurring. You do not need to re-send jobs encountering these issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • monitoring · Jun 11, 2026, 04:47 PM UTC

      Our engineers have identified the root cause and deployed a fix. Please note that some email statuses may take time to update as we work through the backlog. We are working to fully restore service as quickly as possible. Please continue to monitor this page for updates.

    • resolved · Jun 11, 2026, 08:08 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 6h 24m
    Started Jun 11, 2026, 01:46 PM UTC · Resolved Jun 11, 2026, 08:11 PM UTC
    Raiser's Edge NXT®
    Timeline · 5 updates
    • investigating · Jun 11, 2026, 01:46 PM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • identified · Jun 11, 2026, 02:47 PM UTC

      We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • identified · Jun 11, 2026, 05:07 PM UTC

      We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • identified · Jun 11, 2026, 06:05 PM UTC

      We have identified an issue impacting Raiser's Edge 7 Address Finder service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • resolved · Jun 11, 2026, 08:11 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 20m
    Started Jun 09, 2026, 05:50 PM UTC · Resolved Jun 09, 2026, 06:11 PM UTC
    Blackbaud Tuition Management™
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 05:50 PM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • resolved · Jun 09, 2026, 06:11 PM UTC

      An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

    Latest: An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions ab…

  4. Resolved 56m
    Started Jun 09, 2026, 02:28 PM UTC · Resolved Jun 09, 2026, 03:25 PM UTC
    Blackbaud CRM™
    Timeline · 2 updates
    • investigating · Jun 09, 2026, 02:28 PM UTC

      We have identified an issue impacting some of our customers experiencing 401 errors. Causing customers to be denied access. Please continue to reference this page for updates.

    • resolved · Jun 09, 2026, 03:25 PM UTC

      An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

    Latest: An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions ab…

  5. Resolved 3h 32m
    Started Jun 09, 2026, 11:18 AM UTC · Resolved Jun 09, 2026, 02:50 PM UTC
    Blackbaud Grantmaking™
    Timeline · 6 updates
    • investigating · Jun 09, 2026, 11:18 AM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 09, 2026, 11:49 AM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 09, 2026, 12:33 PM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 09, 2026, 01:18 PM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jun 09, 2026, 02:33 PM UTC

      We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • resolved · Jun 09, 2026, 02:50 PM UTC

      An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

    Latest: An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this p…

See the full Blackbaud outage history

67 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 72 incidents View full outage history →