Is Blackbaud down?

Last checked 2m ago
Current status
Blackbaud has degraded performance

Active incident: Active Issue Alert – Blackbaud ID – Multiple Products - 000…

Official status page: https://status.blackbaud.com · Polled every 5 minutes · 77 components tracked

Blackbaud is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.

Real-time Blackbaud status, recent outages, and incident history — pulled directly from Blackbaud's official status page at https://status.blackbaud.com every 5 minutes. Pingoru tracks 77 Blackbaud services and has captured 68 incidents in the last 90 days (97.85% uptime). Get email, Slack, Discord, or webhook alerts the moment Blackbaud reports a new incident — free for 5 monitors, no credit card.

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Blackbaud uptime 97.85% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 1h
    Started Jul 29, 2026, 08:01 PM UTC
    Blackbaud Merchant Services™Blackbaud School Website System™Blackbaud Grantmaking™Blackbaud.comBlackbaud Fundraiser Performance Management™Blackbaud Altru®Financial Edge NXTBlackbaud Enrollment Management System™Blackbaud Outcomes™signin.blackbaud.com
    Timeline · 5 updates
    • investigating · Jul 29, 2026, 08:01 PM UTC

      We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

    • investigating · Jul 29, 2026, 08:37 PM UTC

      We are continuing to investigate this issue.

    • investigating · Jul 30, 2026, 02:14 PM UTC

      We have identified an issue impacting a sub-set of users who sign in to Blackbaud products using the "Sign in with Facebook" option through BBID. Affected users may be unable to access their Blackbaud products. Our engineers are actively investigating the cause and are working to restore service as quickly as possible. Please continue to monitor this page for updates.

    • investigating · Jul 30, 2026, 04:49 PM UTC

      We are continuing to investigate an issue impacting a sub-set of Blackbaud ID users utilizing Facebook authentication. As a workaround users can convert their account to utilize another social sign-in option. https://kb.blackbaud.com/knowledgebase/articles/Article/208610 Next update will be by 5pm ET.

    • investigating · Jul 30, 2026, 08:53 PM UTC

      We are continuing to investigate an issue impacting a sub-set of Blackbaud ID users utilizing Facebook authentication. As a workaround users can convert their account to utilize another social sign-in option. https://kb.blackbaud.com/knowledgebase/articles/Article/208610 The next update is tomorrow, July 31 at 5:00 PM ET.

    Latest: We are continuing to investigate an issue impacting a sub-set of Blackbaud ID users utilizing Facebook authentication. As a workaround users can convert their account to utilize an…

Recent outages & incidents

Past 90 days
  1. Resolved 1h 29m
    Started Jul 30, 2026, 03:10 PM UTC · Resolved Jul 30, 2026, 04:40 PM UTC
    Grateful Patient Solution
    Timeline · 3 updates
    • investigating · Jul 30, 2026, 03:10 PM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • identified · Jul 30, 2026, 03:50 PM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • resolved · Jul 30, 2026, 04:40 PM UTC

      An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

    Latest: An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this p…

  2. Resolved 2h 14m
    Started Jul 30, 2026, 03:00 PM UTC · Resolved Jul 30, 2026, 05:14 PM UTC
    Blackbaud Enrollment Management System™Blackbaud Tuition Management™
    Timeline · 5 updates
    • investigating · Jul 30, 2026, 03:00 PM UTC

      We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

    • investigating · Jul 30, 2026, 03:30 PM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • identified · Jul 30, 2026, 03:59 PM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause and we have all the appropriate engineers available to get your full service restored as quickly as possible. Please continue to reference this page for updates.

    • identified · Jul 30, 2026, 04:32 PM UTC

      Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

    • resolved · Jul 30, 2026, 05:14 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 37m
    Started Jul 30, 2026, 01:36 AM UTC · Resolved Jul 30, 2026, 02:13 AM UTC
    Blackbaud CRM™
    Timeline · 2 updates
    • investigating · Jul 30, 2026, 01:36 AM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • resolved · Jul 30, 2026, 02:13 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 57m
    Started Jul 29, 2026, 10:46 PM UTC · Resolved Jul 29, 2026, 11:43 PM UTC
    Raiser's Edge NXT®Raiser's Edge®
    Timeline · 3 updates
    • investigating · Jul 29, 2026, 10:46 PM UTC

      We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

    • investigating · Jul 29, 2026, 11:31 PM UTC

      We are continuing to investigate this issue.

    • resolved · Jul 29, 2026, 11:43 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 39m
    Started Jul 27, 2026, 06:11 PM UTC · Resolved Jul 27, 2026, 08:50 PM UTC
    Blackbaud Luminate Online®
    Timeline · 3 updates
    • investigating · Jul 27, 2026, 06:11 PM UTC

      We have identified an issue intermittently impacting a subset of customers. This may result in an error when submitting forms or interrupted integrations. Our engineering team is actively investigating and working toward a resolution. Please continue to monitor this page for the latest updates.

    • investigating · Jul 27, 2026, 06:57 PM UTC

      We continue to investigate an intermittent issue impacting a subset of customers. This may result in an error with form submissions or integration interruptions. We have disabled the recurring pledge task while our our engineers work toward a resolution. Please continue to monitor this page for updates.

    • resolved · Jul 27, 2026, 08:50 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Blackbaud outage history

63 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Blackbaud outage history →

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Outage history

Past 90 days · 68 incidents View full outage history →