Blackbaud incident
Active Issue Alert – Blackbaud Guided Fundraising - #000693042
Blackbaud experienced a major incident on September 15, 2026 affecting Blackbaud Guided Fundraising™, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 02:16 PM UTC
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
- identified Sep 15, 2026, 02:30 PM UTC
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
- resolved Sep 15, 2026, 02:34 PM UTC
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.