Blackbaud incident

Active Issue Alert – Blackbaud Education Management Solutions #000695053

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on September 28, 2026 affecting Blackbaud School Website System™ and Blackbaud Enrollment Management System™ and 1 more component, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 10:24 AM UTC
Resolved
Sep 28, 2026, 11:31 AM UTC
Duration
1h 6m
Detected by Pingoru
Sep 28, 2026, 10:24 AM UTC

Affected components

Blackbaud School Website System™Blackbaud Enrollment Management System™Blackbaud Learning Management SystemBlackbaud Student Information System™Core FunctionalitySchool APIBlackbaud Billing Management™

Update timeline

  1. investigating Sep 28, 2026, 10:24 AM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. monitoring Sep 28, 2026, 11:22 AM UTC

    Our engineers have successfully implemented a fix and services have stabilized. We are currently monitoring the environment to ensure the issue is fully resolved. Please continue to reference this page for updates.

  3. resolved Sep 28, 2026, 11:31 AM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.