Blackbaud incident

Active Issue Alert – Financial Edge NXT - 000692249

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on September 9, 2026 affecting Financial Edge NXT, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 06:43 PM UTC
Resolved
Sep 09, 2026, 07:17 PM UTC
Duration
33m
Detected by Pingoru
Sep 09, 2026, 06:43 PM UTC

Affected components

Financial Edge NXT

Update timeline

  1. investigating Sep 09, 2026, 06:43 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. identified Sep 09, 2026, 07:01 PM UTC

    We have identified an issue impacting a subset of customers who are unable to view or add Receivables records. Our engineers have identified the cause and are working to resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. resolved Sep 09, 2026, 07:17 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.