Blackbaud incident

Active Issue Alert – Luminate Online - #000692384

Blackbaud experienced a minor incident on September 10, 2026 affecting Blackbaud Luminate Online®, lasting 26m. The incident has been resolved; the full update timeline is below.

Started: Sep 10, 2026, 02:03 PM UTC
Resolved: Sep 10, 2026, 02:29 PM UTC
Duration: 26m
Detected by Pingoru: Sep 10, 2026, 02:03 PM UTC

Affected components

Blackbaud Luminate Online®

Update timeline

investigating Sep 10, 2026, 02:03 PM UTC

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
identified Sep 10, 2026, 02:22 PM UTC

Our engineers have identified an issue causing some pages to be inaccessible. The root cause has been identified, and work is underway to restore affected sites as quickly as possible. Please continue to monitor this page for updates.
resolved Sep 10, 2026, 02:29 PM UTC

This incident has been resolved.