Blackbaud incident

Active Issue Alert - Payment Services - #000692576

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on September 11, 2026 affecting Payment Services, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 02:52 AM UTC
Resolved
Sep 11, 2026, 03:38 AM UTC
Duration
45m
Detected by Pingoru
Sep 11, 2026, 02:52 AM UTC

Affected components

Payment Services

Update timeline

  1. investigating Sep 11, 2026, 02:52 AM UTC

    We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. resolved Sep 11, 2026, 03:38 AM UTC

    This incident has been resolved.