Blackbaud incident

Active Issue Alert – Payment Services - #000692450

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on September 10, 2026 affecting Payment Services, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2026, 04:43 PM UTC
Resolved
Sep 10, 2026, 05:04 PM UTC
Duration
21m
Detected by Pingoru
Sep 10, 2026, 04:43 PM UTC

Affected components

Payment Services

Update timeline

  1. investigating Sep 10, 2026, 04:43 PM UTC

    We are aware that subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

  2. resolved Sep 10, 2026, 05:04 PM UTC

    This incident has been resolved.