Blackbaud incident

Active Issue Alert – Blackbaud.com - #000695078

Blackbaud experienced a minor incident on September 28, 2026 affecting Blackbaud.com, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started: Sep 28, 2026, 01:23 PM UTC
Resolved: Sep 28, 2026, 06:48 PM UTC
Duration: 5h 24m
Detected by Pingoru: Sep 28, 2026, 01:23 PM UTC

Affected components

Blackbaud.com

Update timeline

investigating Sep 28, 2026, 01:23 PM UTC

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the FTP Service for file transfers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
resolved Sep 28, 2026, 06:48 PM UTC

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.