There were 60 Blackbaud outages since February 9, 2026 totaling 19h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
This incident has been resolved.
We have identified an issue that impacted a subset of customers causing sites to be inaccessible. Our engineers have restored service and sites are accessible again.
We have identified an issue impacting direct debit gifts. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We are continuing to investigate this issue.
This incident has been resolved.
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
A subset of customers are intermittently experiencing either a blank page or blinking dot when attempting to login to the solution or access the sign-in page. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to check this page for updates.
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting a subset of customers causing sites to be inaccessible. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Our engineers have resolved this issue and sites are accessible again. We continue to investigate an issue impacting Luminate Web Services for those same customers. Please continue to reference this page for updates.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We have identified an issue impacting some of our customers that would prevent them from editing Online Giving Standard Donation forms. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates
We are continuing to investigate this issue.
This incident has been resolved.
We have identified an issue impacting some of our customers causing errors when attempting to make cryptocurrency donations/payments. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We are continuing to investigate this issue.
A subset of customers are intermittently experiencing either a blank page or spinning icon when attempting to login to the solution. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We diagnosed an issue that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. We’re working to resolve the issue as quickly as possible. Please continue to check this page for updates.
We are no longer receiving new reports of sign-in issues and have correlated prior errors with a vendor outage that has been resolved. We have confirmed restoration of our services at this time.
We have identified an issue impacting a subset of our customers causing a blank page to load in Benchmarking dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting a subset of our customers causing a blank page to load in dashboards within DonorCentrics. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
An issue impacting a subset of our customers that was causing a blank page to load in dashboards within DonorCentrics has been fixed. Our engineers are continuing to monitor the fix to make sure there are no further issues. Please continue to reference this page for updates.
This incident has been resolved.
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