Blackbaud incident

Active Issue Alert – Financial Edge NXT - 000693538

Minor Resolved View vendor source →

Blackbaud experienced a minor incident on September 17, 2026 affecting Financial Edge NXT, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 02:31 PM UTC
Resolved
Sep 17, 2026, 03:06 PM UTC
Duration
34m
Detected by Pingoru
Sep 17, 2026, 02:31 PM UTC

Affected components

Financial Edge NXT

Update timeline

  1. investigating Sep 17, 2026, 02:31 PM UTC

    We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

  2. investigating Sep 17, 2026, 02:35 PM UTC

    We have identified an issue impacting a subset of customers who are unable to view Receivables records. Our engineers are investigating the issue and working to resolve it as quickly as possible for you. Please continue to reference this page for updates.

  3. resolved Sep 17, 2026, 03:06 PM UTC

    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.