Availity Outage History
Availity major outage · 47 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 601 of 601 (100%) |
Incidents, newest first
Notice May 11, 2026 ZING HEALTH - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable. 14h 58m ZING HEALTH
Started May 11, 2026, 06:39 AM UTC· resolved May 11, 2026, 09:38 PM UTC
- identified May 11, 2026, 06:39 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 11, 2026, 07:45 AM UTC
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 09:38 PM UTC
This incident has been resolved.
Notice May 11, 2026 Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 1d 20h MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS
Started May 11, 2026, 01:54 AM UTC· resolved May 12, 2026, 10:04 PM UTC
- identified May 11, 2026, 01:54 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 11, 2026, 01:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 11, 2026, 01:56 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 11, 2026, 01:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 12, 2026, 10:04 PM UTC
This incident has been resolved.
Notice May 10, 2026 FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral and Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 1d FLORIDA BLUE, OTHER BLUE PLANS
Started May 10, 2026, 10:02 AM UTC· resolved May 11, 2026, 10:06 AM UTC
- identified May 10, 2026, 10:02 AM UTC
We are seeing HCSR Detailed Auth/Referral and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 10:06 AM UTC
This incident has been resolved.
Notice May 10, 2026 WELL SENSE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 1h WELL SENSE
Started May 10, 2026, 08:58 AM UTC· resolved May 11, 2026, 10:07 AM UTC
- identified May 10, 2026, 08:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 10:07 AM UTC
This incident has been resolved.
Notice May 10, 2026 Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 14h 51m PARKLAND COMMUNITY HEALTH PLAN, EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)
Started May 10, 2026, 08:26 AM UTC· resolved May 10, 2026, 11:18 PM UTC
- identified May 10, 2026, 08:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 10, 2026, 11:18 PM UTC
This incident has been resolved.
Notice May 10, 2026 Multiple Payers - SB890, 100055 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 22h 55m SB890, 100055
Started May 10, 2026, 06:57 AM UTC· resolved May 11, 2026, 05:52 AM UTC
- identified May 10, 2026, 06:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 10, 2026, 06:58 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 05:52 AM UTC
This incident has been resolved.
Notice May 10, 2026 Multiple Payers - New Jersey Medicaid, NM, Univera, BCBS of New York (Excellus), MONTANA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 11h BCBS of New York (Excellus), New Jersey Medicaid, NM, Univera and 1 more
Started May 10, 2026, 04:47 AM UTC· resolved May 11, 2026, 04:02 PM UTC
- identified May 10, 2026, 04:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified May 10, 2026, 04:49 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 11, 2026, 04:02 PM UTC
This incident has been resolved.
Notice May 10, 2026 BCBS of New York (Excellus) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 1h BCBS of New York (Excellus)
Started May 10, 2026, 04:39 AM UTC· resolved May 11, 2026, 06:27 AM UTC
- identified May 10, 2026, 04:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified May 10, 2026, 04:41 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 11, 2026, 06:27 AM UTC
This incident has been resolved.
Notice May 9, 2026 PRHTH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 3h 14m PRHTH
Started May 09, 2026, 10:17 PM UTC· resolved May 10, 2026, 01:32 AM UTC
- identified May 09, 2026, 10:17 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 10, 2026, 01:32 AM UTC
This incident has been resolved.
Notice May 9, 2026 ODM VERSANT CARESOURCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 104d 12h ODM VERSANT CARESOURCE
Started May 09, 2026, 10:01 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 09, 2026, 10:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 9, 2026 CBSAB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 70d 16h CBSAB
Started May 09, 2026, 08:25 AM UTC· resolved Jul 19, 2026, 12:33 AM UTC
- identified May 09, 2026, 08:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jul 19, 2026, 12:33 AM UTC
This incident has been resolved.
Notice May 9, 2026 CALIFORNIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 1h 9m CALIFORNIA MEDICAID
Started May 09, 2026, 08:16 AM UTC· resolved May 09, 2026, 09:26 AM UTC
- identified May 09, 2026, 08:16 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 09, 2026, 09:26 AM UTC
This incident has been resolved.
Notice May 9, 2026 AETNA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry and HCSR Outpatient Auth transactions are currently unavailable. 4h 21m AETNA
Started May 09, 2026, 05:43 AM UTC· resolved May 09, 2026, 10:05 AM UTC
- identified May 09, 2026, 05:43 AM UTC
We are seeing HCSR Inpatient Auth, Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 09, 2026, 10:05 AM UTC
This incident has been resolved.
Notice May 9, 2026 MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 2h 1m MEDICA GOVERNMENT PROGRAMS
Started May 09, 2026, 01:24 AM UTC· resolved May 09, 2026, 03:26 AM UTC
- identified May 09, 2026, 01:24 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 09, 2026, 01:26 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 09, 2026, 03:26 AM UTC
This incident has been resolved.
Notice May 8, 2026 22326 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 22h 32m 22326
Started May 08, 2026, 11:56 PM UTC· resolved May 09, 2026, 10:28 PM UTC
- identified May 08, 2026, 11:56 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 09, 2026, 10:28 PM UTC
This incident has been resolved.
Notice May 8, 2026 MEDICAID RHODE ISLAND - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 3d 23h MEDICAID RHODE ISLAND
Started May 08, 2026, 10:32 PM UTC· resolved May 12, 2026, 10:00 PM UTC
- identified May 08, 2026, 10:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 12, 2026, 10:00 PM UTC
This incident has been resolved.
Notice May 8, 2026 WELLPOINT - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, May 8th from 10:00:00 PM EDT through 10:00:00 PM EDT Sunday, May 10th. 23d 16h OTHER BLUE PLANS ANTHEM - WI, ANTHEM - MO, ANTHEM - WI, OTHER BLUE PLANS EMPIRE BCBS - NY and 30 more
Started May 08, 2026, 10:20 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 08, 2026, 10:20 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 8, 2026 Multiple Payers - HUMANA, HUMANA, 95092, CAREPLUS - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions will be unavailable Friday, May 15th from 10:... 23d 16h HUMANA, 95092, CAREPLUS
Started May 08, 2026, 10:17 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 08, 2026, 10:17 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and HCSR Detailed Auth/Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 8, 2026 BANKERS FIDELITY LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4d 5h BANKERS FIDELITY LIFE INSURANCE COMPANY
Started May 08, 2026, 04:19 PM UTC· resolved May 12, 2026, 10:04 PM UTC
- identified May 08, 2026, 04:19 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 12, 2026, 10:04 PM UTC
This incident has been resolved.
Notice May 7, 2026 Multiple Payers - 60054, AETNA, ALLINA HEALTH, BANNER HEALTH - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable. 1h 6m AETNA, 60054, BANNER HEALTH, ALLINA HEALTH
Started May 07, 2026, 02:43 PM UTC· resolved May 07, 2026, 03:50 PM UTC
- identified May 07, 2026, 02:43 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 07, 2026, 03:50 PM UTC
This incident has been resolved.
Notice May 7, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST BCBS MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ab... 4h 26m CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRST BCBS MARYLAND
Started May 07, 2026, 12:56 PM UTC· resolved May 07, 2026, 05:23 PM UTC
- identified May 07, 2026, 12:56 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 07, 2026, 05:23 PM UTC
This incident has been resolved.
Notice May 7, 2026 HUMANA - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions are curren... 1h 26m HUMANA
Started May 07, 2026, 03:49 AM UTC· resolved May 07, 2026, 05:15 AM UTC
- identified May 07, 2026, 03:49 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 07, 2026, 03:50 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Professional Claims, HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth, HCSR Inpatient Auth and Health Care Services Inquiry transactions failing with timeout/VT07_037 errors. Customers are receiving timeout/VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 07, 2026, 05:15 AM UTC
This incident has been resolved.
Notice May 6, 2026 PEACH STATE HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 5d 23h PEACH STATE HEALTH PLAN
Started May 06, 2026, 10:44 PM UTC· resolved May 12, 2026, 10:12 PM UTC
- identified May 06, 2026, 10:44 PM UTC
We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 12, 2026, 10:12 PM UTC
This incident has been resolved.
Notice May 6, 2026 BUCKEYE COMMUNITY HEALTH PLAN - Multiple Transactions - Health Care Services Inquiry and HCSR Outpatient Auth transactions are experiencing intermittent failures. 107d 2h BUCKEYE COMMUNITY HEALTH PLAN
Started May 06, 2026, 07:20 PM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 06, 2026, 07:20 PM UTC
We are seeing Health Care Services Inquiry and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 6, 2026 BCBS TEXAS MEDICAID STAR CHIP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 3h 13m BCBS TEXAS MEDICAID STAR CHIP
Started May 06, 2026, 05:33 PM UTC· resolved May 06, 2026, 08:46 PM UTC
- identified May 06, 2026, 05:33 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 06, 2026, 08:46 PM UTC
This incident has been resolved.