Availity incident

MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on May 9, 2026 affecting MEDICA GOVERNMENT PROGRAMS, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started: May 09, 2026, 01:24 AM UTC
Resolved: May 09, 2026, 03:26 AM UTC
Duration: 2h 1m
Detected by Pingoru: May 09, 2026, 01:24 AM UTC

Affected components

MEDICA GOVERNMENT PROGRAMS

Update timeline

identified May 09, 2026, 01:24 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified May 09, 2026, 01:26 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 09, 2026, 03:26 AM UTC

This incident has been resolved.