Availity incident

PRHTH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 9, 2026 affecting PRHTH, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 10:17 PM UTC
Resolved
May 10, 2026, 01:32 AM UTC
Duration
3h 14m
Detected by Pingoru
May 09, 2026, 10:17 PM UTC

Affected components

PRHTH

Update timeline

  1. identified May 09, 2026, 10:17 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 01:32 AM UTC

    This incident has been resolved.