Availity incident

22326 - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Resolved after 22 hours 32 minutes, affecting 22326, on May 8, 2026.

identified May 08, 2026, 11:56 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
May 08, 2026, 11:56 PM UTC
Resolved
May 09, 2026, 10:28 PM UTC
Duration
22h 32m
Detected by Pingoru
May 08, 2026, 11:56 PM UTC

Affected components

22326

Update timeline

  1. identified May 08, 2026, 11:56 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:28 PM UTC

    This incident has been resolved.

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