Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST BCBS MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ab...

Availity experienced a notice incident on May 7, 2026 affecting CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.

Started: May 07, 2026, 12:56 PM UTC
Resolved: May 07, 2026, 05:23 PM UTC
Duration: 4h 26m
Detected by Pingoru: May 07, 2026, 12:56 PM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDCAREFIRST MEDICARE ADVANTAGECAREFIRST BCBS MARYLAND

Update timeline

identified May 07, 2026, 12:56 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 07, 2026, 05:23 PM UTC

This incident has been resolved.