Availity incident

BANKERS FIDELITY LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 8, 2026 affecting BANKERS FIDELITY LIFE INSURANCE COMPANY, lasting 4d 5h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 04:19 PM UTC
Resolved
May 12, 2026, 10:04 PM UTC
Duration
4d 5h
Detected by Pingoru
May 08, 2026, 04:19 PM UTC

Affected components

BANKERS FIDELITY LIFE INSURANCE COMPANY

Update timeline

  1. identified May 08, 2026, 04:19 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 12, 2026, 10:04 PM UTC

    This incident has been resolved.