Availity incident

ZING HEALTH - 270/276 - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting ZING HEALTH, which began 2h ago. The vendor's full update timeline is below.

Started
May 11, 2026, 06:39 AM UTC
Resolved
Ongoing
Duration
● 1h 37m
Detected by Pingoru
May 11, 2026, 06:39 AM UTC

Affected components

ZING HEALTH

Update timeline

  1. identified May 11, 2026, 06:39 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 07:45 AM UTC

    We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.