Availity incident

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 11, 2026 affecting MEDICAHEALTHPLANS and MEDICA GOVERNMENT PROGRAMS, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 01:54 AM UTC
Resolved
May 12, 2026, 10:04 PM UTC
Duration
1d 20h
Detected by Pingoru
May 11, 2026, 01:54 AM UTC

Affected components

MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS

Update timeline

  1. identified May 11, 2026, 01:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 11, 2026, 01:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. identified May 11, 2026, 01:56 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  4. identified May 11, 2026, 01:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  5. resolved May 12, 2026, 10:04 PM UTC

    This incident has been resolved.