Availity incident

Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLM, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 10, 2026 affecting PARKLAND COMMUNITY HEALTH PLAN and EMBLM and 1 more component, lasting 14h 51m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 08:26 AM UTC
Resolved
May 10, 2026, 11:18 PM UTC
Duration
14h 51m
Detected by Pingoru
May 10, 2026, 08:26 AM UTC

Affected components

PARKLAND COMMUNITY HEALTH PLANEMBLMEMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)

Update timeline

  1. identified May 10, 2026, 08:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 10, 2026, 11:18 PM UTC

    This incident has been resolved.