Availity incident

Multiple Payers - SB890, 100055 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 10, 2026 affecting SB890 and 100055, lasting 22h 55m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 06:57 AM UTC
Resolved
May 11, 2026, 05:52 AM UTC
Duration
22h 55m
Detected by Pingoru
May 10, 2026, 06:57 AM UTC

Affected components

SB890100055

Update timeline

  1. identified May 10, 2026, 06:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 06:58 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved May 11, 2026, 05:52 AM UTC

    This incident has been resolved.