Availity Outage History
Availity major outage · 47 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,933 incidents for Availity: 1,900 in the last 12 months and 851 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 289 | 600 of 600 (100%) |
Incidents, newest first
Notice May 17, 2026 EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 5d EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS)
Started May 17, 2026, 10:53 PM UTC· resolved May 22, 2026, 10:54 PM UTC
- identified May 17, 2026, 10:53 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 22, 2026, 10:54 PM UTC
This incident has been resolved.
Notice May 16, 2026 CENTENE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2h 32m SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started May 16, 2026, 11:26 PM UTC· resolved May 17, 2026, 01:59 AM UTC
- identified May 16, 2026, 11:26 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 17, 2026, 01:59 AM UTC
This incident has been resolved.
Notice May 16, 2026 IMAGINE360 ADMINISTRATORS (GPA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 6d 22h IMAGINE360 ADMINISTRATORS (GPA)
Started May 16, 2026, 08:22 AM UTC· resolved May 23, 2026, 06:44 AM UTC
- identified May 16, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT06_013 errors. Customers are receiving VT05_035 and Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 23, 2026, 06:44 AM UTC
This incident has been resolved.
Notice May 16, 2026 Multiple Payers - OPT-OPTIMUM HEALTHCARE INC., FRH-FREEDOM HEALTH INC., FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 14h 40m FREEDOM HEALTH PLAN, FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC.
Started May 16, 2026, 07:17 AM UTC· resolved May 16, 2026, 09:57 PM UTC
- identified May 16, 2026, 07:17 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 16, 2026, 09:57 PM UTC
This incident has been resolved.
Notice May 16, 2026 DRHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 23h DRHCP
Started May 16, 2026, 06:29 AM UTC· resolved May 18, 2026, 06:25 AM UTC
- identified May 16, 2026, 06:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 06:25 AM UTC
This incident has been resolved.
Notice May 16, 2026 Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, 100347, EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 8h 11m PARKLAND COMMUNITY HEALTH PLAN, 100347, EMBLM
Started May 16, 2026, 01:09 AM UTC· resolved May 16, 2026, 09:20 AM UTC
- identified May 16, 2026, 01:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 16, 2026, 09:20 AM UTC
This incident has been resolved.
Notice May 15, 2026 MERCY CARE ARIZONA - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable. 2d 8h MERCY CARE ARIZONA
Started May 15, 2026, 09:32 PM UTC· resolved May 18, 2026, 05:56 AM UTC
- identified May 15, 2026, 09:32 PM UTC
We are seeing HCSR Outpatient Auth transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 05:56 AM UTC
This incident has been resolved.
Notice May 15, 2026 PARKLAND COMMUNITY HEALTH PLAN - Claim Status Inquiry - For additional assistance, please contact PCHP Provider Services at 1-888-672-2277 98d 7h PARKLAND COMMUNITY HEALTH PLAN
Started May 15, 2026, 02:25 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified May 15, 2026, 02:25 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- identified Jul 17, 2026, 02:57 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 15, 2026 DEAN HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 98d 12h DEAN HEALTH PLAN
Started May 15, 2026, 09:28 AM UTC· resolved Aug 21, 2026, 10:20 PM UTC
- identified May 15, 2026, 09:28 AM UTC
We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Aug 21, 2026, 10:20 PM UTC
This incident has been resolved.
Notice May 15, 2026 MEDICA GOVERNMENT PROGRAMS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable. 6h 10m MEDICA GOVERNMENT PROGRAMS
Started May 15, 2026, 08:57 AM UTC· resolved May 15, 2026, 03:07 PM UTC
- identified May 15, 2026, 08:57 AM UTC
We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 03:07 PM UTC
This incident has been resolved.
Notice May 15, 2026 SELHT - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 1d 13h SELHT
Started May 15, 2026, 08:35 AM UTC· resolved May 16, 2026, 10:03 PM UTC
- identified May 15, 2026, 08:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 16, 2026, 10:03 PM UTC
This incident has been resolved.
Notice May 15, 2026 HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 1d 1h HEALTH PLANS INCORPORATED
Started May 15, 2026, 08:28 AM UTC· resolved May 16, 2026, 10:04 AM UTC
- identified May 15, 2026, 08:28 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 16, 2026, 10:04 AM UTC
This incident has been resolved.
Notice May 14, 2026 SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures. 2h 20m SUTTER HEALTH PLUS
Started May 14, 2026, 11:31 PM UTC· resolved May 15, 2026, 01:51 AM UTC
- identified May 14, 2026, 11:31 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 01:51 AM UTC
This incident has been resolved.
Notice May 14, 2026 Multiple Payers - WELLCARE KENTUCKY, Wellcare - Health Care Services Inquiry - Health Care Services Inquiry transactions are currently unavailable. 3d 6h Wellcare, WELLCARE KENTUCKY
Started May 14, 2026, 10:59 PM UTC· resolved May 18, 2026, 05:53 AM UTC
- identified May 14, 2026, 10:59 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 14, 2026, 11:02 PM UTC
We are seeing Health Care Services Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 18, 2026, 05:53 AM UTC
This incident has been resolved.
Notice May 14, 2026 TUFTS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 3h 25m TUFTS HEALTH PLAN
Started May 14, 2026, 10:33 PM UTC· resolved May 15, 2026, 01:59 AM UTC
- identified May 14, 2026, 10:33 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 01:59 AM UTC
This incident has been resolved.
Notice May 14, 2026 FLORIDA BLUE - Multiple Transactions - Florida Blue, Florida Blue Medicare, Truli for Health: Services Temporarily Unavailable Description: All Florida Blue, Florida Blue Medicare, and Truli for Health (specify transaction/s if applicable, do not spec... 3d 19h FLORIDA BLUE, TRULI HEALTH, FLORIDA BLUE MEDICARE, OTHER BLUE PLANS and 2 more
Started May 14, 2026, 03:03 PM UTC· resolved May 18, 2026, 10:07 AM UTC
- identified May 14, 2026, 03:03 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Detailed Auth/Referral, Professional Claims, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Update and HCSR Void transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 18, 2026, 10:07 AM UTC
This incident has been resolved.
Notice May 14, 2026 Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 55m HUMANA LONG TERM CARE, HUMANA, CompBenefits, Humana Dental Non Claims and 1 more
Started May 14, 2026, 01:37 AM UTC· resolved May 14, 2026, 02:32 AM UTC
- identified May 14, 2026, 01:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 14, 2026, 02:32 AM UTC
This incident has been resolved.
Notice May 13, 2026 FLORIDA BLUE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable. 2h 14m FLORIDA BLUE, FLORIDA BLUE MEDICARE, OTHER BLUE PLANS
Started May 13, 2026, 08:40 PM UTC· resolved May 13, 2026, 10:54 PM UTC
- identified May 13, 2026, 08:40 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified May 13, 2026, 09:51 PM UTC
We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 13, 2026, 10:54 PM UTC
This incident has been resolved.
Notice May 13, 2026 WELLCARE NEW YORK - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures. 4h 32m WELLCARE NEW YORK
Started May 13, 2026, 03:36 PM UTC· resolved May 13, 2026, 08:08 PM UTC
- identified May 13, 2026, 03:36 PM UTC
We are seeing Health Care Services Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- resolved May 13, 2026, 08:08 PM UTC
This incident has been resolved.
Notice May 13, 2026 Auxiant - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 2d 1h Auxiant
Started May 13, 2026, 12:12 AM UTC· resolved May 15, 2026, 02:03 AM UTC
- identified May 13, 2026, 12:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 15, 2026, 02:03 AM UTC
This incident has been resolved.
Notice May 12, 2026 MEDICAID RHODE ISLAND - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – MEDICAID RHODE ISLAND
Started May 12, 2026, 09:51 PM UTC· resolved May 12, 2026, 09:51 PM UTC
- resolved May 12, 2026, 09:51 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice May 11, 2026 WELLPOINT - Multiple Transactions - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Friday, May 15th till 3 AM ET on Saturday, May 16th 20d 19h OTHER BLUE PLANS ANTHEM - WI, ANTHEM - MO, ANTHEM - WI, OTHER BLUE PLANS EMPIRE BCBS - NY and 30 more
Started May 11, 2026, 08:08 PM UTC· resolved Jun 01, 2026, 03:11 PM UTC
- scheduled May 11, 2026, 08:08 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 13, 2026, 02:33 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 13, 2026, 02:37 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 13, 2026, 05:10 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
- scheduled May 13, 2026, 05:11 PM UTC
We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice May 11, 2026 UNITEDHEALTHONE PACIFICARE LIFE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 11h 55m UNITEDHEALTHONE PACIFICARE LIFE
Started May 11, 2026, 09:38 AM UTC· resolved May 11, 2026, 09:33 PM UTC
- identified May 11, 2026, 09:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 09:33 PM UTC
This incident has been resolved.
Notice May 11, 2026 Multiple Payers - SENTARA HEALTH PLANS, OPTIMA/SENTARA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 14h 2m SENTARA HEALTH PLANS, OPTIMA/SENTARA
Started May 11, 2026, 07:44 AM UTC· resolved May 11, 2026, 09:47 PM UTC
- identified May 11, 2026, 07:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 09:47 PM UTC
This incident has been resolved.
Notice May 11, 2026 CENTENE - Multiple Transactions - HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions are currently unavailable. 2h 48m SUPERIOR HEALTHPLAN, MANAGED HEALTH SERVICES - WI, PEACH STATE HEALTH PLAN, SUNFLOWER STATE HEALTH PLAN and 20 more
Started May 11, 2026, 06:46 AM UTC· resolved May 11, 2026, 09:34 AM UTC
- identified May 11, 2026, 06:46 AM UTC
We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified May 11, 2026, 06:47 AM UTC
We are seeing HCSR Outpatient Auth, HCSR Inpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved May 11, 2026, 09:34 AM UTC
This incident has been resolved.