Availity incident

BCBS TEXAS MEDICAID STAR CHIP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 6, 2026 affecting BCBS TEXAS MEDICAID STAR CHIP, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started: May 06, 2026, 05:33 PM UTC
Resolved: May 06, 2026, 08:46 PM UTC
Duration: 3h 13m
Detected by Pingoru: May 06, 2026, 05:33 PM UTC

Affected components

BCBS TEXAS MEDICAID STAR CHIP

Update timeline

identified May 06, 2026, 05:33 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 06, 2026, 08:46 PM UTC

This incident has been resolved.